We collect only what is needed to print and ship your order. No analytics, no advertising pixels, no tracking cookies, and we do not sell your information.
We collect only what we need to print and ship your order and to answer your email. We do not run analytics, advertising pixels, or third-party trackers on this site, and we do not sell your information. We set no advertising cookies — in fact this site sets no cookies of its own at all; the cart and the age prompt use your browser's local storage instead, which is described in section 04.
| What | Where it comes from | Why |
|---|---|---|
| Name, email, shipping address | You enter it at checkout | To print, ship, and contact you about the order |
| Phone number | Optional, you provide it | Only used if the carrier needs it for delivery |
| Order details and history | Created when you order | To fulfil the order and handle any issue with it |
| Payment confirmation | Our payment processor | To confirm you paid. We receive a confirmation and the last digits/reference; we never receive your full card number |
| Emails you send us | You send them | To answer you and keep a record of the conversation |
We do not ask for and do not want sensitive information such as government ID numbers, health information, or precise location data. Please do not send those to us.
Verified behaviour of this site, stated plainly because it matters:
This site uses your browser’s local storage to make the cart work. This is not a cookie and is not sent to us automatically.
| Key | Type | What it holds |
|---|---|---|
ttf-cart | Local storage | Your cart contents so it survives a page refresh |
ttf-age-verified | Session storage | That you answered the 21+ age prompt in this browser tab |
You can clear both at any time through your browser settings. Clearing them will empty your cart and re-show the age prompt.
Web fonts. This site loads its typefaces from Google Fonts. That means your browser makes a request to Google’s servers, which receives your IP address and browser information as part of serving the font. We do not use it for analytics or advertising and we receive nothing from it — but we would rather tell you it happens than have you find it in your browser’s network tab.
We share information only with the companies that are necessary to complete your order, and only the parts they need:
We may also disclose information if we are legally required to do so, or if it is necessary to investigate fraud or protect our rights. If the business is ever sold or transferred, customer information may transfer as part of it; we would tell you if that happened.
Order and transaction records are kept as long as needed for accounting, tax and legal requirements, and to handle any later problem with an order. Support emails are kept while they are useful for that purpose. When information is no longer needed, we delete or anonymize it.
You can ask us to:
Email info@arclabcanna.com and we will respond. We may need to verify it is really you before acting. Some requests cannot be fully granted — for example, we must keep records that tax law requires us to keep.
Depending on where you live, you may have additional statutory rights (for example, under California privacy law). We will honour those rights as required by the law that applies to you, and we will not discriminate against you for exercising them.
This site is intended for adults 21 years of age and older. We do not knowingly collect personal information from anyone under 21, and we do not knowingly collect any information from children. If you believe a minor has provided us information, contact us and we will delete it.
The site is served over HTTPS, payment is handled by a dedicated payment processor so card numbers never touch our servers, and access to order information is limited to what is needed to fulfil and support orders.
No method of transmission or storage is perfectly secure, so we cannot promise absolute security. If we ever become aware of a breach affecting your information, we will notify you and the relevant authorities as required by law.
If we change how we handle personal information, we will update this page and change the “Last updated” date above. Material changes will be made clear on the site.
Email: info@arclabcanna.com
The Terp Factory
Edmond, Oklahoma, USA